What are your hours of operation?
Bid66.com is open 7 days a week please see rotating banner for hours of operation.
How many accounts can I have?
You may have 2 accounts per household and/or IP address. If we find that you have more than 2 accounts, all accounts will be deleted and you will be banned from the site. You will also forfeit any auction winnings and remaining bids. Using "invite a friend" to invite yourself, or any other member of your household, is also forbidden. We check for this daily.
Can I sign into my account from another IP address?
No. You must sign into your account from your own IP address, or you risk both IP addresses being flagged and banned from the Bid66.com site.
Are all email programs accepted?
No. You must use a real email address. You may not use an email catcher, such as hushmail, yopmail, cooltoad, mailinator, ymail, 188.net, hush.com, etc. These email catchers are known to be used for committing fraud.
What browsers work best for your site?
We recommend using Mozilla Firefox or Google Chrome for using our site; we have found these two to be the best. Our site also works on other browsers, such as Internet Explorer and AOL.
How many auctions can I bid on?
You may participate in all auctions simultaneously. But, you may only win 3 items per account per day.
How many auctions can I win per day?
You may win up to 3 auctions per day, per account. If you win a 4th auction in any day, you will forfeit the win and it will be offered to the 2nd place bidder for the winning amount. If you continue to break this rule, you will forfeit any remaining bids in your account and you will be banned from the Bid66.com site. You can win 12 auctions per week. Keep Bidding!
Why did an auction pause?
Why did an auction pause?
Bidd66.com reserves the right to pause an auction at any time for any reason. Reasons for an auction pause may include:
• Upgrades are being made to the Bidd66.com site.
• The timer on that auction is being lowered.
• Bidd66.com discovers that users are cooperating or cheating to win a product.
• Bid66.com pauses the site for the night (please check rotating banner for hours of operation).
What is a "Tick-Timer"?
Every auction has a Tick-Timer; for example, 3 minutes. Every bid placed resets the Tick-Timer automatically. The auction ends when no one places a new bid and the timer runs out.
Why do timers pause?
Timers pause so that we can lower them on auctions to surprise you and to keep things interesting. Before an item timer is paused, we announce in the chat room which item will be paused and what the new timer will be. We do not know well in advance which timer will be paused, so please do not contact Bid66.com for this information.
How long do I have to pay for the auction?
You have 7 days to complete payment from the time the auction is closed. If payment is not completed and other arrangements have not been made with Bidd66.com, we reserve the right to re-list the item without prior notice.
How long does the auction last?
The auction duration is determined by the bidders. Every bid placed resets the auction to the posted timer countdown.
How much does it cost to bid?
Bid66.com charges a nominal fee of up to $ 0.50 per bid. You can purchase Bid packages to qualify for free bids and free points, which can be used in our rewards store. The winning bidder pays the final auction closing price.
What happens if there is a system outage on bid66.com?
Although it is not common, occasionally bid66.com will have an unforeseeable system outage. A system outage has occurred if no bids can be submitted on auctions due to a technical error. When a system outage has occured, auctions will be temporarily paused and voided. All bids will be returned to the players and credited to the appropriate accounts. Bid66 has the right to determine what is a voided auction. Bid66 has the right to cancel auctions that end due to, but not limited to, technical problems, system error, or any other reasonable reason. Bid66 is not responsible for any related or unrelated costs incurred by you due to the system outage. Bid66 is not responsable for damages that occur due to bids not being received in a prompt mannor or not being received during a system outage.
Can I cash out my bids?
No. All bids purchased are non-transferable and non-refundable and may only be used by bidding on the Bid66.com website.
Can I withdraw my bids?
No. Once a bid is placed, it is final.
What happens if there is a malfunction while I am bidding?
In the event of a programming, software, hardware, server, ISP or game play malfunction, all bids are void.
Shipping and Handling
How much is shipping?
Shipping is FREE, as long as you are from the United States, Canada or Mexico. All other countries incur a shipping cost.
Do you ship internationally?
Yes, we ship internationally. However, if you are not from the United States, Canada or Mexico, you will incur a shipping charge. All payments are in US dollars.
How do I get my product?
Your product is shipped directly from our supplier to your home. We try to ship via UPS, FedEx, or USPS. When this is not possible, we use whatever shipping methods our retailer offers.
How quickly do you ship?
We order within 7 days from the time the payment is complete. We always try to do overnight shipping, but we are not always able to do so. Your item is always shipped with the fastest shipping method available. Once ordered, shipping is in the hands of the supplier.It is up to the supplier to give prompt service. We deal with all reputable suppliers.
Warranty and Returns
What kind of warranty comes with the products purchased?
Most items come with a standard manufacturer's warranty. Please log-on to the manufacturer's site for any product warranty questions.
What is your return policy?
All sales are final. Bid66.com will exchange any defective item, if a claim is made within 7 days from the time the item was received. Please email us at firstname.lastname@example.org if there is a problem with your product.
Can I cancel my purchase?
Yes, you may cancel your purchase within 24 hours from the time the auction is closed. To do this, contact customer service.
What are your chat room rules?
Chat room rules are as follows:
• No spamming in the chat room. This includes posting the same word, picture, etc. multiple times and/or talk of other sites.
• No flaming (name calling or attacking) any other user or employee.
• No swearing or rude behavior.
• Do not type in all caps. This is considered yelling in chat lingo and should be done only by Bid66.com employees for announcements.
• Do not whine in the chat room if you do not win an auction.
• Do not ask others to help you win an auction.
• Do not talk of illegal activities, such as drugs, stealing, etc.
• Users may only "private message" moderators and other Bid66.com employees; this feature has been disabled among members to prevent fraud.
• Do not type around the chat room filter; for example, do not use the "@" sign in place of an "a".
• Do not ask to lower timers. Administrators will decide when to lower timers and what items will be lowered.
• No parking in the chat room. If you are there, be an active participant via bidding or chatting.
Violation of any of the chat room rules posted above can result in a temporary or permanent ban from the chat room and in extreme instances, a permanent ban from the Bid66.com web site. Chat room rules may be added to and/or updated at any time without prior warning and these changes are effective as soon as they are posted here.
The winner of an item may send in a testimonial and be awarded free bids for the testimonial.
The bid amounts are as follows:
• For a Video Testimonial, 25 free bids.
• For a Picture Testimonial, 15 free bids.
• For Written Testimonial, 5 free bids.
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